How automations work in iSend
An automation in iSend is a rule that ties a contact group to an event and a message: when the event happens for a contact, the message goes out on its own. The...
ReadGuides for the platform, the WooCommerce plugin and the API, written by the team that builds iSend. Each article answers one question and shows the date it was last reviewed.
Each category gathers the articles for one part of the platform.
Trial account, first send, Sender ID.
Characters, scheduling, personalization, test send.
Import from Excel, groups, opt-in and opt-out, STOP.
Appointments, birthdays and name days, auto-reply.
Plugin installation, order updates, abandoned cart.
API key, sending, delivery statuses, examples.
What you need, image and button, SMS fallback.
What each status means and why a message was not delivered.
Credits, credit rollover, grace period, VAT.
GDPR in practice, sending hours, what is not allowed.
The iSend team answers Monday to Friday, 09:00 to 16:00, at +30 2310 501 800 or by email.