TRANSPORT & LOGISTICS

SMS for Transport & Logistics

Notify customers about shipments, tracking and delivery in real time. SMS gets opened within 4 minutes, so the customer always knows where their parcel is.

TrackingTracking link
DeliveryAlert before arrival
APIConnect to your system
Delivery driver with a tablet checking a parcel while the delivery van is being loaded
Shipment notifications
Tracking link
API with your software
98% read within 4 minutes
iS Shipment update 11:20
YOUR ORDER #4567 HAS SHIPPED! TRACKING: ACS123456. ESTIMATED DELIVERY: TUESDAY 25/03.
✓✓ Delivered

98%

SMS open rate

Real time

Tracking updates

API

Logistics integration

Viber

Rich notifications
So you always stay one step ahead of the competition
Shipments

Shipment notifications & tracking

Update your customers automatically at every stage of the shipment. From order pickup to final delivery, every step is covered by an SMS notification.

Send real-time ETA updates, failed delivery alerts and pickup confirmations. Cut customer service calls by 60%.

  • Tracking SMS at every shipment stage
  • Delivery notifications & ETA updates
  • Real-time pickup confirmation
  • Delivery reports, so you know the customer was informed
  • Scheduling of bulk SMS sends
Campaigns
Today's ShipmentsLive tracking active
09:15
Order #4567In transit - Athens → Thessaloniki
SMS sent
10:30
Order #4568Delivered - Patras
SMS sent
12:00
Order #4569Awaiting pickup - Larissa
Pending
SMS preview
YOUR ORDER #4567 HAS SHIPPED! TRACKING: ACS123456. ESTIMATED DELIVERY: TUESDAY 25/03.
API Integration

Integration with logistics software

Connect the iSend API to your logistics software and send SMS automatically on every shipment status change. REST API with Sanctum authentication, rate limiting and full documentation.

DLR webhooks tell you in real time whether the SMS was delivered or failed. Integrate delivery reports into your own dashboard for full visibility.

  • REST API with Sanctum authentication
  • DLR webhooks, real-time delivery reports
  • Integration with WMS, ERP and TMS systems
  • Rate limiting & retry logic
  • Full documentation & code examples
API documentation
API DashboardWebhooks • DLR Reports
POST /api/v1/sms/send
{
"to": "+306912345678",
"message": "Tracking update...",
"webhook": "https://your-app/dlr"
}
200 OK SMS sent - message_id: abc123
DLR Webhook delivered - 2 sec ago
DLR Webhook pending - retry #2
Viber & Campaigns

Viber with tracking info & bulk campaigns

Send rich-content Viber messages: delivery map image, tracking button, review link. Customers see where their parcel is without having to call.

Use the Campaign Builder for bulk notifications, e.g. weather delays, route changes or offers to e-commerce customers.

  • Viber: image + tracking button
  • Rich content with delivery map
  • Bulk delay notifications
  • Segments: by area, shipment type, customer
  • SMS fallback if Viber is not delivered
Viber Campaigns
Viber: Tracking UpdatesRich content • 3 shipments
Shipment #4567 In transit
TRACK →
Shipment #4568 Delivered
TRACK →
Shipment #4569 Out for delivery
TRACK →
3.500Sent
3.420Delivered
2.890Seen

And much more

Analytics & Reports

Delivery reports per shipment, cost tracking, CSV export. Measure which notifications reach the recipient.

GDPR compliance

Consent logging, STOP keyword, blacklists. Full compliance with data protection regulation.

Contact Management

Import customers from CSV/Excel, segments by delivery area, custom fields for tracking IDs.

Team & Roles

Owner, Manager and User roles. Every warehouse or branch with its own access and Sender ID.

Upgrade your shipment notifications

Tracking SMS, API integration, Viber. Request a demo today.

Automatic shipment notifications
API integration with logistics
Viber with tracking info