SMS for Utilities and Theaters
Notify customers about bills, outages, maintenance and events. Electricity, water, telecom, theaters and organizers: SMS arrives within 4 minutes and cuts down calls to your call center.
98%
SMS open rate-50%
Fewer callsAPI
Billing integrationViber
Surveys & alertsSo you always stay one step ahead of the competition
Integration with billing systems
Connect the iSend API to your billing system and send SMS automatically for every new bill, payment or status change. REST API with authentication, webhooks and full documentation.
Automated SMS are triggered by events in your system: new bill, successful payment, failed charge. No manual steps, full automation.
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REST API with Sanctum authentication
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Webhooks, real-time events
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Integration with ERP, CRM and billing platforms
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Rate limiting & error handling
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Full documentation & SDKs
Performances, concerts & events
Send performance reminders to ticket holders on the day of the event: start time, door opening, access directions. Fewer delays, no unanswered questions on the phone.
For a time change, venue change or postponement, notify every ticket holder with one click. With Viber you can also send the show poster with a link to tickets.
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Performance reminders
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Promotion of new productions
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Last-minute offers (fill empty seats)
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Cancellations & changes
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VIP list / Loyalty
Bill & payment notifications
Send automatic SMS for payment due dates, new bills and service disconnection. Customers pay on time, and you reduce overdue balances and phone calls.
Set up automations for every stage: first reminder 7 days before, second 2 days before, final notice on the due date. No manual effort.
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Automatic payment due notification
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New bill SMS with amount & due date
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Service disconnection warning
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Multi-step reminders (7, 2, 0 days before)
Customer service & Viber surveys
Notify customers about outages, scheduled maintenance and service restoration. Reduce call center volume by informing customers proactively, before they pick up the phone.
Send Viber satisfaction surveys after an outage is resolved or a request is completed. Rich content with rating buttons, images and links, with a far better response rate than email.
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Outage alert by area
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Scheduled maintenance notifications
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Viber satisfaction surveys with buttons
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Automatic restoration update
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SMS fallback if Viber is not delivered
And much more
Analytics & Reports
Delivery reports per campaign, payment statistics after SMS, CSV export. Real-time ROI tracking.
GDPR compliance
Consent logging, STOP keyword, blacklists, audit logs. Full compliance for regulated industries.
Customer Management
Import from your billing system, segments by area & service type, custom account fields.
Team & Roles
Multiple users per department (billing, support, technicians). Owner, Manager and User roles.
Automate your customer notifications
Bills, outages, surveys. Request a demo today.
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